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booking and payment   procedures

booking condition

payment condition

cancellations policy

refund policy

group discount policy

children policy

insurance

responsibilities and liability

acceptance

privacy policy

 

 

 

 

Terms and conditions

Booking and Payment Procedures

1. When we receive your bookings request we will check out the availability and send to you an e-mail within 24 hours ( Monday to Friday ) to inform you the situation.

2. When we have received the booking confirmation from the hotels and travel suppliers we will send you a new e-mail as earlier as possible with detailed itinerary and Invoice agreement. For further information please see below.

Booking Condition

All bookings, changes and cancellation must be made in writing by e-mail or fax directly to Brilliant sun travel, Yangon only. All rates are quoted net in United States dollars per person and Brilliant sun travel reserves the right to change with or without prior notice. Brilliant sun travel will do all reservations and confirmations needed in Myanmar.

Payment Condition

Prepayment, a deposit of 30 % of the total amount is required when you have confirmed the booking to secure your reservation. Full payment of all services must be made not later than 30 days prior to service start. For the services booked within 30 days of service start can be negotiated as particular payment terms upon request. If we have not received your payments within the due dates all reservations made will be cancelled.

Payments should be done as follow:

   By bank transfer to - Myanmar Investment and Commercial bank ( MICB )
                                  170/176, Corner of Merchant Street and Bo Aung Kyaw Street
                                  Kyauktada township, Yangon, Myanmar.
                                  Beneficiary : Brilliant sun travel
                                  Account No:  FB.10.111.I
                                  Fax: +95 1 51 81 43

Cancellations Policy

All cancellations must be received in written by e-mail or fax. The date of cancellation shall be the date when written notice is received by Brilliant sun travel.

Cancellations fees are mentioned as follow:

     1. 45 days or more prior to departure: no cancellation fee
     2. 44- 28 days prior to departure: cancellation fee 15% of total price
     3. 27-22 days prior to departure: cancellation fee 25% of total price
     4. 21-8 days prior to departure : cancellation fee 50 % of total price
     5. 7-0 days prior to departure: no refund ( 100 % of total price ).

Refund Policy

After commencement of the service, no refund either in full or part, will be given for unutilised services include in the tour program.

Group Discount Policy

Tour leader of a group of 16th member will be given complimentary on hotel room, transfer and tours.

Children Policy
  • 01-05 year’s old 50% discount from full price for sharing room with adult
  • 06-12 year’s old 20% discount from full price for sharing room with adult
  • 13 year’s old full fare payment and extra bed
Insurance

Insurance is not included in the tour cost of Brilliant sun travel and customers are strongly recommended to obtain the appropriate travel insurance in the country of origin before departure for the full duration of tour program.

Airport Tax

For international departure from Myanmar, any passenger should pay departure tax of
10 US$ per person.

 

Responsibilities and Liability

Brilliant sun travel acts as an agent only in making and securing all travel booking arrangements for domestic airlines companies, car rentals, accommodations, sightseeing, restaurants and for the tour concerned.

Brilliant sun travel doesn’t own, operate or control any transportation company, hotel, restaurant or any other contractors providing the appropriate services to the clients.

Therefore Brilliant sun travel is not responsible for any loss, injury or damage, delay, and accident inflicted to you or your belongings incurring during or after, in connection with or as consequence of customer’s booking, travel or stay organized by Brilliant sun travel, unless such is caused by intent or gross negligence on the part of Brilliant sun travel.

Brilliant sun travel also reserves the right at any time to amend or modify or cancel the original tour program for the convenience or interest of customer.

Brilliant sun travel is not also responsible for any loss if tour itinerary must be changed due to unforeseen circumstance that require spending extra time on the tour. All sightseeing tours, hotels and transportations as specified in the original tour program are subject to change by the local representatives or Brilliant sun travel without prior notice.

Brilliant sun travel is not liable or responsible for any loss, theft, mechanical breakdown, additional expenses due to accident, sickness, strike, governmental actions, political unrest, terrorism, war, weather, riots, floods, earthquake, acts of God or other factors and courses beyond our control.

Acceptance

If customer signed the booking agreement, Brilliant sun travel considers that customer accepted the general terms and conditions listed in this document, as a part of mutual agreement between Brilliant sun travel and the customer.

Privacy Policy

Brilliant sun travel asks for personal information in the booking request section to ensure and confirm customers’ booking. This information will not be used, shared or sold for any other purposes with outside parties.

 

Brilliant Sun Travel
Always good choice for travelling in Myanmar !

Head Office:

Address: No. 16, Pangyan Street,
  Sanchaung Township, Yangon, Myanmar.
Tel/ Fax:  + 95 1 51 81 43
Res:   + 95 1 51 06 79
Internet: www.brilliantsuntravel.com
Emails: